應(yīng)收賬款咨詢服務(wù)說(shuō)明
The Statement of Receivables Consulting Service
BCM是中國(guó)最專業(yè)的信用管理咨詢公司之一,是眾多國(guó)際知名企業(yè)(包括:ABB、奧的斯、施奈德、摩托羅拉、阿克蘇諾貝爾等)的信用管理合作伙伴,致力于企業(yè)信用調(diào)查和應(yīng)收賬款管理服務(wù)。
BCM is one of the most professional credit management consulting corporations in China, and business partner of numerously famous international enterprises (including: ABB, Otis, Schneider, Motorola, and Akzonobel, etc.), BCM devoted to enterprise credit investigation and management service in receivables.
一、 服務(wù)定義Service Definition
BCM憑借法律、信用、財(cái)務(wù)、管理多方面人才,專職律師以及全國(guó)合作律師網(wǎng),采用專人專案的工作方式,平等地與債務(wù)人溝通、協(xié)商,促成債務(wù)的合理解決。
With the advantage of its compound talents in law, credit, financial affairs and management; also with full-time lawyer and cooperative network of national lawyer, BCM introduces the mode of each assigned personnel responsible for his or her own case during the work; communicate and consult with the debtor from perspective equality so as to facilitate rational settlement of debt disputes.
該服務(wù)依靠多元化人才在法律、商貿(mào)、財(cái)務(wù)、心理學(xué)的經(jīng)驗(yàn)和優(yōu)勢(shì),以商業(yè)信譽(yù)和法律為準(zhǔn)則解決債務(wù)糾紛。但該服務(wù)不單純以解決賬款為目的,更致力于協(xié)助客戶完善的應(yīng)收賬款咨詢,保持債權(quán)債務(wù)雙方長(zhǎng)遠(yuǎn)的合作關(guān)系與利益(詳細(xì)服務(wù)內(nèi)容,請(qǐng)參照《應(yīng)收賬款咨詢服務(wù)流程圖》、《應(yīng)收賬款咨詢服務(wù)流程說(shuō)明》)。
BCM settles debt disputes depending on its experience and advantage of all-side talents in law, commercial trade, financial affairs, and psychology, solving debt disputes by taking commercial reputation and related regulation as its code. However, BCM does not only regard business disputes settlement as its unique purpose, but also dedicates more effort to assist customer and perfect the consulting service of receivables; maintain long term cooperation relationship and interests between creditor and debtor (For detailed content of service, please refer to "Flow Chart of Receivables Consulting Service", " Flow Chart Statement of Consulting Service in Receivables ").
二、服務(wù)效果 Effectiveness of Service
通過應(yīng)收賬款咨詢服務(wù),BCM協(xié)助客戶:
Through consulting service of the receivables, BCM focuses on assissting customer:
使部分積累不良賬款得到解決,降低逾期賬款的催收成本和催收費(fèi)用風(fēng)險(xiǎn),提高應(yīng)收賬款回收率;
To solve the partially accumulated bad accounts; reduce the cost and expense of overdue receivables; improve the recovery rate of receivables;
快速、高效的回收賬款,加速現(xiàn)金流,保證銷售收入的實(shí)際完成;
Quickly and efficiently reclaim the receivables, accelerate the cash flow, and ensure the actual completion of sales revenue:
建立完善的應(yīng)收賬款管理流程,提高員工的收款水平,有效降低管理成本,增強(qiáng)市場(chǎng)競(jìng)爭(zhēng)力;
To establish the perfect receivables and management procedure, help the staff to raise professional ability, effectively reduce the cost of management, strengthen the ability of market competition;
聚攏信用高客戶群體,提升企業(yè)形象。
Gather the customer group with good credit record; to foster enterprise image.
三、服務(wù)費(fèi)用Service Expense
BCM的服務(wù)費(fèi)用由兩部分構(gòu)成:受理費(fèi)用和傭金。
The service expenses of BCM are formed by two parts: acceptance charge and commission.
受理費(fèi)用是客戶在委托BCM應(yīng)收賬款咨詢服務(wù)前支付的費(fèi)用,費(fèi)用是每個(gè)債務(wù)人1600元;
The acceptance charge shall be paid by customer before entrusting BCM for consulting service of receivables. Expenses are 1600 yuan for each debtor;
傭金是BCM實(shí)際為客戶追回欠款并且欠款到客戶指定銀行賬戶后,客戶按實(shí)際到款的金額,按傭金比率表向BCM支付的費(fèi)用。在債務(wù)人沒有付款時(shí),客戶無(wú)須向BCM支付傭金。具體比例,請(qǐng)參照下表:
Commission is the expenses paid to BCM according to the actual received amount and commission rate after BCM reclaims the debt and account the debt to the authorized bank of customer. When the debtor fails to pay the bill, the customer needn't pay the commission to BCM. For detail commission rate, please refer to the following form:
逾期時(shí)間 Expire Date 3月以內(nèi)
Within 3 Months 3-6個(gè)月
3-6 Months 6-12個(gè)月
6-12 Months 12-24個(gè)月
12-24 Months 24個(gè)月以上
Over 24 months
傭金比例Commission Rate(%) 8% 10% 15% 20% 25%
四、服務(wù)特點(diǎn) Characteristics of Service
該服務(wù)主要有以下三種特點(diǎn): Service mainly has the following three characteristics:
前期投入少,風(fēng)險(xiǎn)小;
Low investment at early stage, and little business risk;
服務(wù)周期通常為12個(gè)月,但可根據(jù)具體案件情況與客戶書面協(xié)商而定;
Usually the service cycle is 12 months; specific condition may consult with customer in writing form.
重視與債務(wù)人的溝通,通過平等的交流緩解客戶與債務(wù)人的矛盾,改善債務(wù)雙方的合作關(guān)系;
Focus on the communication with debtorl alleviate the contradictions between the customer and debtor through the equality in communication; promote the cooperation relationship for both sides;
重視應(yīng)收帳款中反映出的信用管理關(guān)鍵環(huán)節(jié),提供信用管理的建議和咨詢;
Focus on the key procedure of management reflected in the receivables procedure; offer the credit management suggestion and consultation.
應(yīng)收賬款咨詢服務(wù)流程圖
Flow Chart of Receivables Consulting Service
客戶與BCM簽署合作協(xié)議,并由客戶填寫案件委托授權(quán)書,準(zhǔn)備相關(guān)資料。
The customer signs the cooperative agreement with BCM, and customer fills in the documents of entrust certificate of authorization, and then submits the relevant materials.
BCM在5個(gè)工作日內(nèi),審核客戶提供資料的案件資料和證據(jù);初步判斷案件催收的可能性。
BCM shall check materials and evidences offered by the customer for the case, and make a pre-judgment to the possibility of receivables within 5 workdays.
BCM向客戶發(fā)出受理通知單,并電話通知客戶;開具受理費(fèi)發(fā)票。
客戶在5個(gè)工作日內(nèi)支付受理費(fèi)用。
BCM shall send out the acceptance notice to the customer; notify the customer by telephone; issue the acceptance invoice.
The customer shall pay the acceptance expenses within 5 workdays.
BCM的商帳顧問在接手后5個(gè)工作日內(nèi)了解案情,向客戶提出補(bǔ)充資料的申請(qǐng)。
自受理之日起,每月BCM向客戶出具案件進(jìn)展報(bào)告,匯報(bào)案件的進(jìn)展情況。
如有回款,將及時(shí)向出具傭金付款通知單,客戶在回款到賬后5個(gè)工作日內(nèi),向BCM支付傭金。
The account advisor of BCM may be familiar with details of the case after taking over in 5 workdays, and submit the updating application to the customer.
From the date of receiving the case, BCM shall provide the progress report of the case to the customer every month, and report the progress of the case.
If refund amount is available, provide commission payment notice in time, customer shall pay the commission to BCM after receiving refund within 5 workdays.
全款追回時(shí),向客戶提供結(jié)案通知;
追收無(wú)效果,向客戶提交建議關(guān)閉報(bào)告、關(guān)閉通知。
When the whole refund is reclaimed, provide the conclusion notice to the customer;
If recovering has no result, provide the closing suggestion report and closing the notice to customer.
簽署協(xié)議
Sign the agreement
案件評(píng)估
Case Evaluation
案件受理
Case Acceptance
案件運(yùn)作
Case Procedure
關(guān)閉、結(jié)案
10.4.14 Tower on Site Welding and Installation Executing Scheme
Link Inspection Inspection contents Basis Inspection method Qualification standard Organizing department Work evidence
No. Name
Ⅰ
Tower On Site Welding and Installation 1 Equipment Acceptance ①Ex-Factory Certificate, Quality Certificate HGJ211 Verification HGJ211 QA/QC Department Unpacking Inspection Records of Equipments
②Nondestructive Report GB150 GB150
③Pressure Test Records GB150 GB150
2 Padding Iron Installation Location of Padding Iron HGJ211 Visual Inspection HGJ211 QA/QC Department Installation Records of Padding Iron
Padding iron of each group shall not exceed four pieces. HGJ211 Visual Inspection HGJ211 QA/QC Department Installation Records of Padding Iron
Padding iron shall Closely contact with the concrete and equipment foundation. HGJ211 Visual Inspection HGJ211 QA/QC Department Installation Records of Padding Iron
Padding iron firmly welded each other or with ring bases. HGJ211 Tapping Test with Hammer HGJ211 QA/QC Department Self-Check Records
Ⅰ
Tower On Site Welding and Installation 3 Installation of Foundation Bolt The reserved foundation bolts shall be free of filth and maintain cleanness HGJ211 Visual Inspection HGJ211 QA/QC Department Self-Check Records
Symmetrical tighten bolts after equipment found its correct location HGJ211 Test Screw HGJ211 QA/QC Department Self-Check Records
The top of bolts shall leave 3-5 thread pitch HGJ211 Visual Inspection HGJ211 QA/QC Department Self-Check Records
4 Short Form Straightness L≤20m,Deviation Allowance L/1000 ≤20 GB150 Taut Wire in 0°90°position and use steel ruler for measuring GB150 QA/QC Department Self-Check Records
20<L<30, Deviation Allowance L/1000 GB150 Taut Wire in 0°90°position and use steel ruler for measuring GB150 QA/QC Department Self-Check Records
Ⅰ
Tower On Site Welding and Installation 20<L<30, Deviation Allowance L/1000 GB150 Taut Wire in 0°90°position and use steel ruler for measuring GB150 QA/QC Department Self-Check Records
5 Installation Base Elevation HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Assembling Records
Center Line Position HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Assembling Records
Perpendicularity HGJ211 Theodolite Measuring HGJ211 QA/QC Department Assembling Records
Location HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Assembling Records
6 Welding Seam Misalignment δn≤20mm
Specified Valueδn/4
20mm≤δn≤40mm Specified Value≤5 GB150 Welding Inspection Ruler and Steel Ruler GB150 QA/QC Department Self-Check Records
7 Weld Reinforcement δ≤12mm, Specified Value 0-1.5 GB150 Welding Inspection Ruler Measuring GB150 QA/QC Department Self-Check Records
12<δ≤25,Specified Value 0-2.5 GB150 GB150 QA/QC Department Self-Check Records
25<δ≤50,Specified Value 0-3 GB150 GB150 QA/QC Department Self-Check Records
8 Weld Width Weld Width GB150 Vernier Caliper GB150 QA/QC Department Self-Check Records
Ⅱ
Inner Parts Installation of Tower Equipments 1 Delivery Inspection Ex-Factory Certificate, Quality Certificate HGJ211 Verification HGJ211 QA/QC Department Unpacking Acceptance Records
Testing Report HGJ211 HGJ211 QA/QC Department Unpacking Acceptance Records
2 Installation of Float Valve (Float Plate) Flexible and with no Clicking Phenomenon HGJ211 Manual and Visual Inspection HGJ211 QA/QC Department Self-Check Records
Ⅱ
Inner Parts Installation of Tower Equipments Consistent in Opening HGJ211 Manual and Visual Inspection HGJ211 QA/QC Department Self-Check Records
3 Installation of Supporting Ring The distance of adjacent two supporting ring and arbitrary distance of two supporting ring of each 20 levels. HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Self-Check Records
Parallelism of Supporting Ring (Beam) HGJ211 Steel Ruler and Gauge Glass HGJ211 QA/QC Department Self-Check Records
Top Surface of Supporting Ring (Beam) HGJ211 HGJ211 QA/QC Department Self-Check Records
Parallelism within 300mm HGJ211 Gauge Glass HGJ211 QA/QC Department Self-Check Records
Centric Position of Beam Installation HGJ211 Ruler Measuring Together with Taut-Wire Measuring HGJ211 QA/QC Department Self-Check Records
Ⅱ
Inner Parts Installation of Tower Equipments 4 Installation of Tower Tray Parallelism of Tower Tray HGJ211 Gauge Glass HGJ211 QA/QC Department Self-Check Records
Distance Between Downcomer Plate to Current tray HGJ211 Steel Ruler and Steel Board Ruler Examination HGJ211 QA/QC Department Self-Check Records
Parallelism of Overflow Weir Top HGJ211 Gauge Glass HGJ211 QA/QC Department Self-Check Records
Height of Overflow Weir HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Self-Check Records
Height From Bubble Cap and Root of Circular and Bar to Tower Tray Plate--Surface HGJ211 Steel Board Ruler Examination HGJ211 QA/QC Department Self-Check Records
11. Project Quality Audit
Project quality audit includes interior quality audit and exterior quality audit. Project quality audit plan shall be worked out for interior quality audit of the project and submitted to owner for approval. Exterior quality audit organized by owner or supervisor shall be conducted in accordance with the relevant requirements of owner or supervisor and cooperated by project department.
11.1 Project Internal Quality Audit
Project quality audit schedule shall be worked out independently by project QA/QC manager based on the requirements of relevant quality system document of contract, and characteristics of project, checked by project chief engineer and approved by project manager.
We shall submit a schedule of our internal audits in both English and Chinese to the PGRP Project Manager and IPMT QA/Qc Director as part of our Planned Area-Specific Quality Plan. IPMT shall have the right to call for the contractor to revise the schedule of audits appropriate to our activities.
Requirement, frequency and mode of quality audit on each factor in project quality system, contractor and supplier of equipment and material shall be determined in quality audit plan, and project QA/QC department shall be responsible for maintaining and managing the plan.
Project QA/QC manager shall organize and implement quality audit according to quality audit plan, and make owner convenient to take part in or witness quality audit.
QA/QC manager shall work out quality audit report and submit to owner timely after organizing and implementing quality audit, and require relevant responsible party to correct within required time in case of any non-conforming items found during quality audit. Project QA/QC department shall conduct follow-up verification and make sure to close according to required standard.
The main steps and requirements of interior quality audit:
•Preparation
Project QA/QC department shall fulfill audit plan and audit checklist in advance, list the time arrangement, participants, audit content, relevant requirements and applicable procedures of the audit this time one by one, and leave the blank part for filling in audit result.
•Notice
Project QA/QC department shall notify the audited unit of time arrangement, audit content, mode and so on of the quality audit in written form according to the project quality audit plan, and, meanwhile, notify owner to participate or witness.
•First Meeting
The first meeting shall be held before quality audit to confirm audit plan, establish contact means and put forward checklist.
•Conduct Audit
Verify the quality management system of audited units one by one according to quality audit checklist, mainly involved in the informal discussion with relevant personnel, auditing relevant procedure, records, documents and site operation, and inspecting end-off condition.
•Close Meeting
The close meeting shall be held after the end of audit to summarize and announce audit result, describe non-conforming items and potential problems found during audit briefly and fix correction measures and close date.
•Internal Audit Report
Project QA engineer shall take part in all audit work, records and summarize audit result timely and fulfill interior audit report. Discovery made in audit shall be described in interior audit report, so do close date. Major non-conforming items shall be reported to project chief engineer and project QA/QC manager immediately and negotiated with project manager for settlement.
•Follow-up and Close
Project QA engineer shall follow up and urge audited department to correct non-conforming items timely, and close timely after the corrective result reaches the standard.
•Records
Records the whole audit process, keep all audit documents and materials and submit to owner timely.
11.2 Exterior quality audit by owner and their representatives
After the contract comes into force, the project shall accept the supervision made by owner and their representatives on quality guarantee and cooperate with owner and their representatives in quality audit actively according to the requirement of their quality audit plan.
Project QA/QC department shall be responsible for supervising the responsible party to correct non-conforming items found in audit and organizing the follow-up and verification to guarantee to reach relevant requirements.